Hotel Regency - Small Luxury Hotels of the World

An outstanding stay at Hotel Regency! The staff truly went above and beyond, with personal touches throughout our visit that made all the difference. From the thoughtful snacks upon arrival to the water bottles when we checked out, they clearly took extra effort to ensure our comfort. The service was excellent across the board, with daily cleaning and a warm, welcoming atmosphere. They even remembered us and greeted us by name, which made it feel extra special. The breakfast was also a highlight—fresh and delicious! Highly recommend for a memorable stay in Florence!

The rooms were very spacious and clean. The beds were comfortable. The bathroom was spacious. Housekeeping cleaned the rooms in the morning and evening. During the evening cleaning they lay out candy and slippers by your bedside for your return from exploring the city. The front desk staff was very pleasant and helped recommend restaurants and Gelato places for us. The restaurant staff was very friendly and attentive during the breakfast hours. I would definitely return. One thing to keepin mind, bring a steamer because they do not provide irons.

Exceptional customer service from all of the staff. Room was exceedingly well prepared each day with a proper refresh every evening. Room service was quick and attentive. Having been in Singapore last year, where customer service is exceptional, I have to say that this hotel is on the same level of service as any other. Breakfast was a real highlight each morning, we managed to have this in the garden most mornings, I really can't fault anything about it. Really lovely selection of food and friendly and efficient service. We came back later each day to have coffee and drinks in the hotel garden which in late March was lovely as we wouldn't be able to do this yet at home. Thanks to all the staff.

Hotel Regency is an elegant well-maintained property in a safe, quiet neighborhood just outside the historic city center where the key sites are located (e.g., 0.5 mi to Accademia or Santa Croce, 1 mi to Uffizzi, 1.3 mi to Pitti Palace). I requested a room that had a view of the beautiful tree-filled park across the street. From the large window of my second floor room, I was treated to seeing families with children, kids playing soccer and basketball, and people walking their dogs. Wonderful! My king bed was very comfortable, and turn down service was consistently lovely when I returned from an evening out. The bathroom was spacious, spotless and bright during the day thanks to a window. The breakfast included in my rate offered hot and cold options for any preference, and was hearty enough to see me through to dinner with only a snack mid-day. The staff are friendly and professional. This is a serene spot for a stay in Firenze, and great to return to after a day in the rich but crowded city center.

Probably the best hotel I've ever stayed in. Bed was the most comfortable of anywhere I stayed on my trip to Italy. The suite we had was wonderful and had its own private patio which was one of the reasons for booking. Food was wonderful with a great breakfast that was included. We even at lunch at the hotel one of the days and equally delicious. We did not have dinner, so I cannot comment on that. Staff was attentive and very nice. Met all our needs.